TammyLay Dynamics provides Epic EMR consulting, role-based training, at-the-elbow assistance, and go-live support to help healthcare organizations prepare their teams, navigate implementation, and strengthen everyday workflows — in hospitals, radiology departments, and ambulatory clinics alike.
Consultants work alongside your staff in live patient-care settings — answering workflow questions in the moment, not after the shift.
Filter by focus or search by keyword — a module, a role, or a task. Open any service to see exactly what’s included and who it’s for. Module coverage on an assignment always reflects the experience and qualifications of the consultants assigned.
Tell us how many people need support, how much time you expect, and the scope of the work in the inquiry below, and we will confirm the total before anything is booked.
No payment is taken on this page — start with an inquiry below and we will confirm people, time, and total first.
A focused service for radiology scheduling and front-desk operations across Radiant, Cadence, and Prelude — including PET/CT and nuclear medicine scheduling, where the right order, resource, and time interval all have to line up before a patient can be booked.
The administrative workflows that connect patients with care are where small problems become long waits. We help front-desk and scheduling teams keep them clean.
Role-based education means nobody sits through training for someone else’s workflow. A scheduler practices appointments; a provider practices the chart.
Ambulatory clinics run on a fast, visit-driven rhythm: check-in, rooming, the visit itself, orders and results, then follow-up — often all in under an hour, dozens of times a day. We support ambulatory and outpatient teams through that whole visit, so small workflow friction doesn’t compound across a full clinic schedule.
Support is shaped around both the organization’s procedures and each user’s actual responsibilities, permissions, and role.
Every engagement follows your organization’s procedures, user permissions, and clinical responsibilities. Our role is system use and training — clinical decisions always remain with licensed healthcare professionals.
Workflow walkthroughs, practice sessions, and surfacing unresolved questions before anyone is live.
At-the-elbow coverage during shifts, with issues reported to your command center, application team, or operational lead.
Reinforced training, follow-up on recurring problems, and support through the initial transition period.
Refresher coaching, updated reference materials, new-employee support, and a clean handoff of open issues to permanent support teams.
Concentrated coverage for a launch or a new workflow rollout.
Elbow support organized by department and shift, where the need is highest.
Orientation, refreshers, and revised-workflow training for a team or department.
Continued coaching and issue follow-up after launch day has passed.
Ongoing assessment, training recommendations, and workflow improvement.
A consultant is physically alongside a staff member while they work in Epic — helping them navigate charts, complete documentation or scheduling tasks, and find what they need in the moment, then routing anything beyond workflow help to the correct team.
Our scheduling and front-desk work centers on Cadence and Prelude, our radiology focus adds Radiant, and our ambulatory support centers on EpicCare Ambulatory. Provider and nursing support covers core clinical workflows such as chart review, documentation, order-entry navigation, encounter completion, and In Basket. Coverage on any assignment reflects the assigned consultants’ experience and qualifications — tell us your modules in the inquiry below and we’ll match accordingly.
Yes — ambulatory is a core service area. We support clinic teams using EpicCare Ambulatory through the full visit: check-in and rooming, visit documentation and encounter completion, orders, In Basket follow-up, and the scheduling and referral handoffs that connect with Cadence and Prelude.
Yes — that’s a specialty focus. We support the scheduling side: working from order and fax workqueues, checking order readiness, linking orders to appointments, and coordinating resource and time-interval requirements. Clinical preparation instructions always come from your organization’s approved protocols.
No. Engagements can start before launch with readiness walkthroughs and practice, run through go-live and stabilization, and continue afterward with refresher training, new-employee support, and workflow assessment.
Pricing is confirmed when we scope your engagement. Tell us how many people need support and how much time you expect in the inquiry below, and we will confirm the total before anything is booked. No payment is taken on this page.
No payment is taken on this page. Once an engagement is scoped and confirmed — people, time, and total agreed — card payment is processed through Stripe.
By the work, not by a package: the departments and shifts to cover, the roles to train or support, how many people are involved, how much time it will take, the modules involved, and the phase you’re in. Use the inquiry builder below to outline those things and we’ll take it from there.
Fill in what you know — the summary builds itself as you type. Copy it into your email or contact channel of choice to reach TammyLay Dynamics. No payment is taken here; card payment through Stripe is arranged once your engagement is confirmed.